Parnell USA stands behind our products and guarantee your satisfaction with every order.
We guarantee our products. Parnell USA promises to deliver high-quality products, in good condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 15 days of receiving your order. We promise to process your request in a timely manner.
We guarantee first-class customer service. If you have any questions or concerns regarding our products or services, please contact Parnell USA at 213-380-6711. We will respond to or acknowledge your inquiry within one business day.
We guarantee your privacy. At Parnell USA, we are committed to protecting your privacy. Parnell USA does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. Parnell USA will not collect any personal information about you except when you specifically and knowingly provide such information.
We guarantee your security. Every time you shop with Parnell USA, you are backed by our security guarantee. When you are shopping at Parnell USA, you are shopping on our secure server, which encrypts all of your personal information, including name, address, and credit card number. All credit card transactions made on Parnell USA are protected using industry standard SSL Security. All Parnell USA credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.